Last Updated: May 2026

Introduction

Welcome to Kendi Beauty (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring that your personal information is handled responsibly and securely.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, book appointments, interact with our social media platforms, or communicate with us through our website, WhatsApp, phone, email, or other channels.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

Personal Information

When you book an appointment, submit a contact form, join a waiting list, or communicate with us, we may collect:

• Full name
• Email address
• Phone number
• Appointment details
• Beauty service preferences
• Messages or inquiries you submit

Technical Information

When you visit our website, certain information may be collected automatically, including:

• IP address
• Browser type
• Device information
• Pages visited
• Date and time of visit
• Referring website
• Website usage data

Marketing and Advertising Data

Through advertising and analytics tools such as Meta Pixel, we may collect information regarding:

• Website activity
• Pages viewed
• Booking actions
• Form submissions
• Device interactions
• Advertising engagement

How We Use Your Information

We use your information to:

• Schedule and manage appointments
• Respond to inquiries
• Provide customer support
• Improve our services
• Improve website functionality
• Send appointment confirmations and reminders
• Notify clients about new services and promotions
• Measure advertising performance
• Improve user experience
• Comply with legal obligations

Meta Pixel and Advertising Technologies

Our website may use Meta Pixel and related technologies provided by Meta Platforms, Inc.

These tools help us:

• Understand website visitor behavior
• Measure advertising effectiveness
• Improve marketing campaigns
• Deliver relevant advertisements
• Create custom and lookalike audiences

Meta may collect certain information about your activity on our website in accordance with its own privacy policies.

Learn more here: Meta Privacy Policy

Cookies

Our website may use cookies and similar technologies to:

• Remember user preferences
• Improve website performance
• Analyze traffic
• Support advertising campaigns
• Enhance user experience

You may disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.

Appointment Information

Information submitted through booking forms may be used solely for:

• Appointment scheduling
• Appointment reminders
• Customer communication
• Service delivery

We do not sell appointment information to third parties.

Booking Policy

At Kendi Beauty, we value the time of both our clients and beauty specialists. To ensure a smooth experience for everyone, the following booking policies apply to all appointments.

Deposits

Certain services require a deposit to secure your appointment. Deposits are applied toward the total cost of your service and help reserve your selected appointment time.

Late Arrivals

Clients arriving more than 15 minutes late may have their appointment shortened, rescheduled, or cancelled at the discretion of Kendi Beauty. This is necessary to avoid disrupting other scheduled appointments.

If an appointment is rescheduled due to a late arrival exceeding 15 minutes, the original deposit may be transferred to the new appointment at the discretion of Kendi Beauty.

No-Show Policy

Clients who fail to attend their scheduled appointment without prior notice will be considered a no-show.

In the event of a no-show, any deposit paid will be forfeited and will not be refunded or transferred to a future appointment.

Rescheduling Appointments

We understand that plans can change. If you need to reschedule your appointment, we kindly ask that you provide at least 24 hours’ notice before your scheduled appointment time.

Appointments rescheduled with at least 24 hours’ notice may have their deposit transferred to the new appointment date.

Rescheduling requests made less than 24 hours before the appointment may result in the deposit being forfeited.

Cancellation Policy

Cancellations made less than 24 hours before the scheduled appointment time may result in the forfeiture of any deposit paid.

By booking an appointment with Kendi Beauty, you acknowledge and agree to these booking terms and conditions.

Sharing Information

We may share information with trusted service providers when necessary to operate our business, including:

• Website hosting providers
• Email service providers
• Payment processors
• Appointment booking systems
• Analytics providers
• Advertising partners

We only share information necessary to provide services and operate our business.

We do not sell personal information to third parties.

Data Security

We implement reasonable technical and organizational measures designed to protect your personal information from unauthorized access, disclosure, alteration, misuse, or loss.

While we take security seriously, no method of transmission over the internet can be guaranteed to be completely secure.

Data Retention

We retain personal information only for as long as necessary to:

• Provide services
• Fulfill legal obligations
• Resolve disputes
• Maintain business records

When information is no longer required, it is securely deleted or anonymized.

Your Rights

Depending on applicable laws, you may have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your personal information
• Withdraw consent where applicable
• Object to certain processing activities
• Request a copy of your information

Children’s Privacy

Our services are not intended for individuals under the age of 18 without parental or guardian supervision. We do not knowingly collect personal information from children.

Third-Party Links

Our website may contain links to third-party websites including Instagram, TikTok, WhatsApp, and other platforms.

We are not responsible for the privacy practices of third-party websites and encourage users to review their respective privacy policies.

Contact Information

Kendi Beauty

Phone: 0759997501

Instagram: @kendibeautyke

TikTok: @kendi_beauty

Changes To This Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business operations.

Any updates will be posted on this page with a revised “Last Updated” date.

Consent

By using the Kendi Beauty website, you acknowledge that you have read, understood, and agreed to this Privacy Policy and Booking Policy.